Florence and her team are absolutely amazing at everything they do! When we were looking for engagement rings, the process was very smooth, Florence understood our vision and offered us a variety of rings that fit our budget. We ended up coming back for wedding bands as well as other wedding jewelry, and each step of the way Florence were so patient and helpful! We loved being able to customize each piece, and having the goldsmith crafting the jewelry in-house was a special experience to watch. Would definitely recommend!